Legal
Lucent Life Nepal is the sole distributor of Lucent Life in Nepal. This policy explains what personal information we collect, why we collect it, and how we look after it.
Last updated: 6 June 2026
We only ask for what we need to serve you. Depending on how you reach us, that may include:
Form submissions and order details are stored securely with our database provider (Supabase). When you chat with us on WhatsApp, that conversation is handled by WhatsApp under their own terms. Newsletter and receipt emails are sent through our email provider.
We do not sell or rent your personal information. We share it only with the delivery and service partners needed to complete your request, and only where the law requires it.
We keep order and enquiry records for as long as needed to support warranties, returns and our own bookkeeping, then remove them. You can ask us to delete your details, or to stop the newsletter, at any time.
You can ask to see, correct or delete the personal information we hold about you, and you can unsubscribe from the newsletter using the link in any email or by messaging us. Just email lucentlifenepal@gmail.com and we’ll take care of it.
Email us at lucentlifenepal@gmail.com or message us on WhatsApp and we’ll be glad to help.
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